Privacy Policy
This Privacy Policy explains how SINGUARD GLOBAL FZC ("SINGUARD", "we", "us", or "our") collects, uses, shares, and protects personal data in connection with our website, our marketing and lead generation activities, and the services we provide, including:
- marketing, consultancy, and lead generation services;
- tax planning structures and related consulting;
- company formation and corporate administration support;
- accounting and bookkeeping services;
- owning, operating, and managing ecommerce brands;
- advertising, promotion, and affiliate/partner marketing for our brands and third-party companies.
By using our website or engaging with us, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use this website or provide personal data.
1. Data Controller
The data controller responsible for your personal data is:
SINGUARD GLOBAL FZC
Business District, AFZA, United Arab Emirates
2. Personal Data We Collect
We may collect and process the following categories of personal data:
- Contact and identification data – name, company name, role, email address, phone number, billing details.
- Business and project information – information about your company, industry, services, products, funnels, ads, and objectives.
- Transactional data – details of services purchased or requested, invoices, payment status (we generally do not store full card details; payments are typically processed by third-party providers).
- Technical and usage data – IP address, device type, browser type and version, time zone setting, approximate location, operating system, referral URLs, pages viewed, clicks, scroll depth, and other usage metrics.
- Marketing & tracking data – cookie identifiers, advertising IDs, analytics identifiers, Meta/Google identifiers, campaign IDs, and similar tags for measurement and attribution.
- Communication data – content of emails, contact form submissions, calls or messages, notes from strategy or consulting calls.
- Compliance and verification data – information necessary for KYC, AML, or other compliance checks where required by law or by our banking and payment partners.
3. How We Collect Data
We collect personal data in various ways, including:
- directly from you when you fill out forms, schedule calls, send us emails, or contact us on messaging platforms;
- when you sign or accept proposals, invoices, or service agreements;
- automatically through cookies, pixels, and similar technologies when you browse our website;
- from third-party partners, such as advertising platforms, affiliate partners, and analytics providers;
- from publicly available sources (e.g., corporate registries, professional profiles) where relevant and lawful.
4. Purposes and Legal Bases
We use personal data for the following purposes and, where applicable, legal bases:
- Service delivery and operations – to respond to enquiries, propose and deliver services, manage your account, and provide client support.
Legal bases: contract performance; legitimate interests. - Marketing and lead generation – to run advertising, remarketing, email campaigns, and sales funnels for ourselves and on behalf of our clients or partners.
Legal bases: consent (where required); legitimate interests. - Tax planning, company formation, and accounting/bookkeeping services – to plan, structure, and implement agreed solutions, keep records, and comply with documentation requirements.
Legal bases: contract performance; legal obligations; legitimate interests. - Improvement and analytics – to monitor performance of our website, campaigns, and services, and to improve funnels, creatives, content, and user experience.
Legal bases: legitimate interests; consent (for non-essential cookies where required). - Security and abuse prevention – to secure our systems, prevent fraud, investigate suspicious activity, and protect our rights.
Legal bases: legitimate interests; legal obligations. - Compliance with law – to comply with applicable regulations, tax rules, reporting obligations, and requests from authorities where legally required.
Legal bases: legal obligations; legitimate interests.
5. Cookies, Pixels, and Similar Technologies
We use cookies, pixels, tags, and similar technologies to operate this website, to measure traffic and performance, to run remarketing and conversion tracking, and to optimise our funnels and ads. Some of these tools are provided by third parties such as Meta Platforms (Facebook/Instagram), Google (Google Analytics, Google Ads, Google Tag Manager), and other advertising and analytics providers.
You can control or delete cookies through your browser settings. If you block certain cookies, some parts of the website or certain functionalities may not work properly.
6. Cookie & Tracking Technology Chart
The table below summarises the main cookies and similar technologies that may be used on or in connection with this website and our campaigns. Exact cookies may vary over time depending on configuration, testing, and active campaigns.
| Name | Provider | Purpose | Type | Typical duration |
|---|---|---|---|---|
| cookieConsentV1 | SINGUARD | Stores your cookie consent choice (accepted/rejected). | Essential, first-party | 6–12 months |
| _ga | Google Analytics | Distinguishes unique visitors for analytics. | Performance, third-party | 2 years |
| _ga_* | Google Analytics | Stores session state and additional analytics data. | Performance, third-party | 2 years |
| _gid | Google Analytics | Differentiates users for daily analytics. | Performance, third-party | 24 hours |
| _gat, _ga_* throttling cookies | Google Analytics | Rate-limits analytics requests to improve performance. | Performance, third-party | 1 minute to 1 hour |
| _fbp | Meta Pixel (Facebook/Instagram) | Identifies browsers for ad delivery and remarketing. | Advertising, third-party | ~90 days |
| fr | Meta | Helps deliver, measure, and improve ads. | Advertising, third-party | ~90 days |
| _fbc | Meta | Stores Facebook click ID for attribution. | Advertising, third-party | Up to 2 years |
| gcl_au | Google Ads / Google Tag | Used for conversion tracking and attribution. | Advertising, third-party | ~3 months |
| Other pixel IDs / tags | Meta, Google, LinkedIn, TikTok or similar | Audience creation, remarketing, lookalike audiences, campaign optimisation. | Advertising, tracking | Varies by platform |
This chart is indicative and may be updated as we adjust our technology stack, run new campaigns, or change providers.
7. Data Sharing
We may share personal data with:
- service providers acting on our behalf (e.g., hosting, email platforms, CRM, payment processors, analytics tools);
- advertising and marketing partners (e.g., Meta, Google, LinkedIn, TikTok) in connection with campaigns and attribution;
- professional advisors (e.g., lawyers, accountants, tax advisors) where required for our own business and compliance;
- clients or partners, where you have engaged us to run campaigns or provide services that involve sharing leads and performance data;
- authorities, regulators, or law enforcement where required by law, court order, or to protect our rights.
We do not sell your personal data as a standalone product. However, our core business includes generating and managing leads and marketing data for ourselves and for clients, and in that context, contact data that you voluntarily provide through funnels, forms, or campaigns may be shared with the relevant client or partner as part of the service.
8. International Transfers
We operate internationally and may process your data in, or transfer it to, countries other than your country of residence, including countries that may not have the same data protection laws. Where required, we take appropriate measures to protect such transfers (for example, using contractual safeguards or working with providers that implement recognised transfer mechanisms).
9. Data Retention
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including:
- for the duration of the relationship and for a reasonable period thereafter to manage potential disputes or queries;
- for as long as we are required to keep records for legal, tax, or regulatory reasons;
- for as long as technically needed for security logs, analytics, and backup systems, in line with our retention rules.
When personal data is no longer needed, we will delete it or anonymise it in a secure manner.
10. Security
We implement reasonable technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, or damage. However, no online system can be guaranteed to be completely secure, and we cannot guarantee absolute security of information transmitted via the internet.
11. Your Rights
Depending on your jurisdiction, you may have certain rights in relation to your personal data, including the right to:
- access a copy of the personal data we hold about you;
- request correction of incomplete or inaccurate data;
- request deletion of your data, subject to legal and contractual restrictions;
- object to certain processing, or request restriction of processing;
- withdraw consent where processing is based on your consent (without affecting prior processing);
- lodge a complaint with your local data protection authority, where applicable.
To exercise your rights, please contact us using the contact methods on this website or via the contact form. We may need to verify your identity before responding.
12. No Personalised Legal, Tax, or Investment Advice via Website
Although we may provide tax planning structures, company formation services, and related consulting under separate engagements, nothing on this website or in our general marketing materials should be interpreted as personalised legal, tax, investment, or financial advice. Any implementation of tax or corporate structures should be based on a dedicated engagement and, where appropriate, on independent advice from licensed professionals in your jurisdiction.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. The updated version will be indicated by an updated "last updated" date and will be effective as soon as it is published.
Last updated: 2025.
14. Contact
For questions about this Privacy Policy or our data practices, you can reach us via the contact form on this website or using any email address or contact details provided in your service agreement or invoice.
Terms of Service
These Terms of Service ("Terms") govern your use of this website and your relationship with SINGUARD GLOBAL FZC ("SINGUARD", "we", "us", or "our") in connection with our services, including marketing, consultancy, lead generation, tax planning structures, company formation, accounting/bookkeeping, and the management and promotion of ecommerce brands and other businesses.
By accessing this website, requesting a proposal, or engaging our services, you agree to be bound by these Terms. If you do not agree, you should not use this website or engage our services.
1. Our Services
We may provide, among others, the following services:
- performance marketing, media buying, funnel and offer design, and growth consultancy;
- lead generation and qualification, including management of marketing campaigns and funnels for ourselves and clients;
- tax planning structures and corporate positioning concepts (subject to separate engagement and local rules);
- company formation and support with corporate structuring and administration via third-party providers where applicable;
- accounting and bookkeeping services, including maintaining books and records, reconciliations, and basic reporting;
- owning and operating ecommerce brands, and providing operational and marketing support to those brands;
- promotion of our brands and third-party companies via our own websites, funnels, ads, and other online properties.
The exact scope of services, deliverables, and timelines will be defined in your proposal, order form, statement of work, or service agreement (collectively, the "Service Agreement"). If there is any inconsistency between these Terms and the Service Agreement, the Service Agreement will prevail for that specific project.
2. No Guarantee of Results
Marketing, lead generation, tax planning, company formation, accounting, and ecommerce performance are all subject to multiple factors outside our control, including market conditions, platform policies, your internal operations, pricing, and customer behaviour. We do not guarantee any specific results, revenue, profit, tax outcome, approval, or legal benefit from our services.
Any figures, case studies, or performance examples are illustrative only and do not constitute a promise or guarantee of future performance.
3. Engagement, Proposals, and Contracts
An engagement with SINGUARD is considered confirmed when you accept a proposal or Service Agreement in writing (including electronically) and/or when you make a payment or deposit towards the services. We reserve the right to accept or refuse any project at our discretion.
4. Fees, Invoices, and Payment Terms
- All fees, payment schedules, and billing models (e.g., retainers, project fees, performance fees) will be specified in your Service Agreement or invoice.
- Unless otherwise stated, fees are exclusive of VAT or other applicable taxes, which may be charged in addition where required by law.
- Invoices are payable within the timeframe stated on the invoice or Service Agreement. Late payments may result in suspension of services and/or the application of late fees or interest permitted by law.
5. Strict No-Refund Policy
All fees paid to SINGUARD are strictly non-refundable.
- No refunds or partial refunds are provided under any circumstances, including but not limited to lack of results, changes in your situation, budget, or strategy.
- This applies to all services, including but not limited to marketing, consultancy, lead generation, tax planning, company formation, accounting/bookkeeping, and any digital products, strategic documents, or funnels we build.
- Chargebacks or payment disputes filed without first attempting to resolve the issue with us may be treated as a breach of contract. We reserve the right to dispute any chargeback, provide evidence to payment providers, and seek recovery of any resulting losses or fees.
Where consumer protection laws provide mandatory refund or withdrawal rights, those rights will apply to the extent required by law and will not be excluded by these Terms.
6. Client Responsibilities
You agree to:
- provide accurate, complete, and up-to-date information about your business, products, and objectives;
- obtain all necessary approvals, licenses, and permissions for your products, offers, and marketing claims;
- ensure that your business activities, funnels, and terms comply with applicable laws, platform rules, and industry regulations in the jurisdictions in which you operate;
- respond in a timely manner to our requests for information, feedback, and approvals so we can deliver the services;
- respect our payment terms and honour agreed fees.
7. Owned and Managed Brands and Personal Brands
- SINGUARD may operate, manage, and promote additional websites, services, and brands — including both corporate brands and personal brands owned by us. At the present time, we generate leads for third-party companies that offer CFD-related services; however, we strictly do not promote, advertise, or target any CFD services within the United Arab Emirates. Our marketing and operational focus is exclusively directed toward Italian-speaking and Romanian-speaking markets, and strictly outside the UAE.
- Any user located in the UAE who accesses one of our corporate or personal brand websites will be clearly notified that our services are not available in the UAE, and may proceed only if they explicitly confirm that they are not a UAE resident.
- Furthermore, any brokers or service providers promoted through our brands or personal brands are solely responsible for holding the appropriate regulatory authorizations required to operate in the CFD industry. SINGUARD does not provide financial services, does not offer investment products, and is not liable for the regulatory status, compliance obligations, or operational conduct of these third-party entities. Our role is strictly limited to marketing and lead-generation activities.
8. Intellectual Property
- Unless otherwise agreed in writing, all strategies, frameworks, creatives, copy, funnels, tracking setups, and other materials that we develop remain our intellectual property, even if used or adapted for your business.
- Where a Service Agreement states that certain deliverables are transferred or licensed to you, such transfer or licence is limited to the scope described and is subject to full payment of all fees.
- You must not resell, redistribute, or publicly share our internal documents, frameworks, or proprietary systems without our explicit written consent.
9. Confidentiality
Both parties agree to treat as confidential any non-public information received from the other party in connection with the services, including business plans, numbers, funnels, customer data, and internal processes, and to use such information only for the purpose of delivering or receiving the services.
This obligation does not apply to information that is already public, was independently developed, or must be disclosed by law or by order of a competent authority.
10. Third-Party Platforms and Providers
Our work may involve third-party platforms (e.g., Meta, Google, TikTok, LinkedIn, email service providers, payment processors, corporate service providers). We do not control these third parties and are not responsible for:
- their uptime, policies, or decisions (including account bans, ad rejections, or policy changes);
- their fees, billing practices, or data processing activities; or
- any losses arising from changes in their algorithms, policies, or technical issues.
You are responsible for complying with the terms and policies of any third-party platforms used for your business and for maintaining your own accounts in good standing.
11. No Regulated Advice or Fiduciary Duty
Unless explicitly stated in a separate agreement and subject to appropriate local licensing, SINGUARD does not provide regulated investment, legal, or financial advisory services and does not act as your fiduciary. Any tax planning, structuring, or financial discussions are provided strictly for general informational purposes and must not be relied upon as a substitute for independent professional advice in your jurisdiction.
12. Limitation of Liability
- To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business opportunities, arising from or related to our services or these Terms.
- Our total aggregate liability for any claims arising out of or relating to our services or these Terms is limited to the total amount of fees actually paid by you to us in the three (3) months immediately preceding the event giving rise to the claim.
- Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law.
13. Indemnity
You agree to indemnify and hold harmless SINGUARD, its owners, employees, and partners from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of:
- your use of our services, funnels, or campaigns;
- your breach of these Terms or any applicable law;
- your products, offers, or business practices, including regulatory or platform violations.
14. Termination and Suspension
- Either party may terminate a Service Agreement as set out in that agreement.
- We may suspend or limit the services immediately if you fail to pay on time, provide misleading information, breach these Terms, or request actions that conflict with our policies or applicable law.
- Termination does not entitle you to any refund. All earned and outstanding fees remain due.
15. Website Use and Content
The content on this website is provided for general information and marketing purposes only. We make reasonable efforts to keep information accurate and up to date but do not guarantee that all content is complete, current, or free from errors. Any reliance on website information is at your own risk.
We reserve the right to modify or discontinue any part of the website at any time without notice.
16. Governing Law and Jurisdiction
These Terms and any dispute arising out of or in connection with them or our services shall be governed by and construed in accordance with the laws of the United Arab Emirates, as applied in the relevant free zone or jurisdiction stated in your Service Agreement or invoice (for example, AFZA rules where applicable).
Any disputes that cannot be resolved amicably shall be submitted to the competent courts or dispute resolution authorities of that jurisdiction, unless otherwise agreed in writing.
17. Changes to These Terms
We may update these Terms from time to time. The updated version will be effective upon posting on this website. Your continued use of the website or our services after changes are posted constitutes your acceptance of the updated Terms.
18. Contact
For any questions regarding these Terms or your relationship with SINGUARD, please contact us using the details provided on this website or in your Service Agreement or invoice.